Are Agencies Ready to Build Brands in the Digital Age?
Such was the discussion at the Chairman’s Reception on the eve of ad:tech in San Francisco. The moderator was Tina Sharkey, Chairman and Worldwide President of Babycenter.com. Her panelists included:
- Tom Bedecarre, CEO of AKQA
- Adam Bain, President of Fox Interactive Media Audience Network
- Carol Kruse, VP, Worldwide Interactive Marketing Coca-Cola
- Ira Rubenstein, EVP, Global Digital Media Group, Marvel Entertainment
Here’s some of the insights about branding that came from the discussion:
- With larger purchases we know the need for online (e.g. mortgages). But what about small purchases? Is digital branding necessary? Does it bring value to the purchase cycle?
- Making that emotional connection allows the brand managers to make their art.
- Digital has a higher threshold of proof than other media. When you spend money on TV it’s not a leap of faith. That’s because people know TV. You say you want to spend $2 million on TV and they don’t blink. But when you say you want to spend $2 million on digital then you get pushback. Give me some facts that this “digital” thing is going to work?
- Digital has caught the American psyche (e.g. Oprah’s on Twitter). That’s why everyone wants to be on digital.
- Casual free to play gaming has taken off in the past year. First week for a Wolverine game Marvel had over 2 million game plays within a week.
- Don’t get too clever or caught up in the digital experience that you forget that you’re trying to make a connection with your audience.

