China: World’s Largest Startup
Those that stuck around for today’s keynote were treated to a fascinating glimpse in to the real world of business and life in China. James McGregor, who has spent over twenty years as a journalist (Wall Street Journal China Bureau Chief) and businessperson there, reminded me what a pleasure it is to listen to a true expert.
In his recent book “One Billion Customers : Lessons from the Front Lines of Doing Business in China” McGregor relates the stories of his experiences and over 300 interviews with Chinese from all walks of life. The title of his book was taken from a book written in 1937 by Carl Crow called “400 Million Customers” about Crow’s experience starting the first western ad agency in Shanghai.
According to McGregor, there is a lot we can learn about China and it’s culture by understanding it’s pre-communist history. “China is all about business--I think of it as the worlds largest startup”. There is a tradition and culture of commerce there that is much more fundamental to Chinese life than most westerners appreciate.
The phrase used to wish someone a happy new year in China translates to “congratulations on getting rich”. “Does that sound like a population that is ready for communism?” asks McGregor. But, while he views the emergence of communism as an “accident of history” it would be wrong to think his view of Chinese government is completely negative or in any way without nuance. “The communist party is probably the best run corporation in China.” He describes the party as (like many US corporations) very democratic at the top, and completely autocratic at the bottom.
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